The tourism industry in Indonesia has been seriously crippled due to the COVID-19 pandemic in early 2020, compelling people to stay at home and cancel travel plans to prevent virus transmission. Thousands of hotels have temporarily closed and millions of workers were laid off.
The post COVID-19 era and ever competitive market require hotel sector to change the way of serving guest. They need to respond to the health and safety concerns of guests and also comply with ongoing guidance by government.
In collaboration with Batu City Government, Tourism Department and The Indonesian Hotels and Restaurant Association of Batu, PYXIS participated in Web Seminar on July 9th 2020. More than a thousand participants from Indonesia and abroad have joined in this online seminar hosted by Institute Asia Malang.
We raised the topic about Safety Tourism : The Role of Information Technology for Physical Distancing, Hotel Operation without Personal Contact.
Within the webinar, we shared our idea and solution how mobile technology can help hotels deal with the COVID-19 and post COVID-19 world.
The future prospects of post-COVID-19 are bright, especially for Indonesian tourism. The positive responses from participants encouraged us to carry out sustainable product development to fulfill the market needs.